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The pandemic is speeding up automation, putting jobs in question

1 month ago   |   By Fortune

Forced to tighten their belts financially by the coronavirus pandemic, businesses are increasingly using software that automates back-office tasks.
The technology handles repetitive duties like filling in numbers in a spreadsheet or matching invoice data to payment orders. The idea, of course, is for companies to save money by reducing the number of workers they need to handle clerical work.
Although the technology, called robotic process automation, or RPA, has existed for years, recent advances in machine learning and natural language processing have made it possible for it to do more...
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