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Logan International Airport ranks low in passenger satisfaction, study finds

2 monthes ago   |   By Boston Herald

Only three “mega airports” in North America rank lower than Logan International Airport in passenger satisfaction, a new study has found.
Michael Taylor, travel intelligence lead at J.D. Power, the consumer research firm that commissioned the study, said the Boston airport's ranking was negatively impacted by ongoing construction and how difficult it is for people to get there.
“There's quite a bit of construction happening at that airport,” Taylor said. “That has a big impact on everything that happens there. You can't get to the airport quickly.”
According to J.D. Power airport...
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