How to track down a missing FedEx package by filing a claim
Summary List Placement While FedEx is generally considered a reliable shipping company that delivers packages quickly and safely, sometimes things go wrong and items may go missing in transit. When this happens, you will need to file a claim with FedEx so the company can begin an investigation to either locate the lost parcel or compensate you for its loss.
How to file a missing package claim with FedEx
When you're ready to begin your claim, you can do so by visiting the FedEx claims site and completing these steps.
1. In the box provided, enter your package's tracking number or your PRO number.
2. In the "Claim Type" dropdown menu, select the type of claim you're making. In the case of a missing package, you'll want to choose "Shipment not received" before clicking "Continue." 3. On the following page, you will be shown the updated tracking information about your package. Scroll down until you see the "Claim Details" section and fill in the details of what items in your shipment were not...
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