Lowe's workers say that the home-improvement giant's new scheduling policies are leaving some employees feeling like they're 'walking on eggshells'

Posted On: Nov 19, 2019   |   Posted By: Business Insider

Lowe's workers say that the home-improvement giant's new scheduling policies are leaving some employees feeling like they're 'walking on eggshells'

Lowe's store employees say that the company's new scheduling policies are driving down morale.
In October, Business Insider spoke to 17 current and former Lowe's workers in stores across the country about issues facing workers. Of those employees, 10 cited scheduling as a problem affecting morale.
Lowe's recently switched its scheduling system from a four-week rotation - one that ensured full-time workers would get one weekend off a month - to a policy known as "customer-centric scheduling."
Employees say the new system only gives them one weekend off every eight weeks and makes it harder to manage their lives outside of work. Other workers took issue with recent changes to policies around clocking in and out.
A Lowe's spokesperson told Business Insider the scheduling model "is very similar to what other large retailers use and allows us to staff our stores tailored to customer needs."
"The new scheduling model also provides a more consistent schedule for our full-time associates," the spokesperson said in...

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